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Tips and Guides about Atm Security Assessment

Duncan Njeru ยท Orchard Canal Jungle ยท Nairobi

Tips and Guides about Atm Security Assessment

Deciding in advance when to stop a machine

The moment something suspicious is found, someone has to decide whether the terminal keeps running. Stop it and the transactions move to the counter; leave it and the risk continues. Making that call in advance, in writing, is what makes the first ten minutes orderly instead of improvised.

The operational cost of a compromised terminal

A skimming device that is found forces the machine out of service until the review is complete, and that location loses capacity exactly when it is most visible. On top of the cost of the incident itself comes the cost of the interruption: transactions moved to the teller desk, more in-person queries and a branch working with fewer resources. That is why fleet security is also measured in service hours preserved. It is one of the questions branches ask us most often: why are there so many people waiting.

Reference photographs beat memory

Recognising an added component depends on knowing what the machine looked like before. Photographs taken at each inspection turn that into a comparison anyone can make, instead of relying on whoever happens to be on site that day.

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