Professional service in Nairobi

Welcome to Orchard Canal Jungle

We inspect self-service terminals for tampering and review their configuration. A security incident does more than expose data: it forces the terminal out of service, and that location is left with all its demand at the teller desk. That is exactly what we work on: checked the same day.

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14+Years of experience

800+Satisfied clients

24 hResponse to suspected tampering

Audit case

Before and after an inspection

Before — Terminal fascia with a foreign device fitted over the card reader. — **Before.** Terminal fascia with a foreign device fitted over the card reader.

After — Card reader protected and the terminal back in service. — **After.** Card reader protected and the terminal back in service.

Illustrative images of a typical inspection.

How we work

The path of an audit

Scope

We agree which machines are audited and how often.

Audit

Physical inspection of the fascia and testing of the machine configuration.

Report

Findings ranked by severity, with a remediation plan.

Verification

A follow-up check confirming the fixes were actually applied.

Services

Everything you need in one place

Serving Nairobi with quality materials and certified professionals.

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Fascia inspection

Physical checks of the card slot, keypad and surround.

⚙️

Configuration review

Operating system and application settings checked.

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Access review

Who can open, service or configure each machine.

🛡

Protective device checks

Verification that fitted measures still function.

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Findings report

Issues ranked by severity with a remediation plan.

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Follow-up verification

Confirmation that fixes were actually applied.

Service levels

Agreed response times

Alert type	Response	Cover
Critical: suspected tampering	24 h	Monday to Sunday
High: configuration finding	2 working days	Monday to Friday
Scheduled: periodic audit	Per calendar	Quarterly

Response times are set by contract and vary with the location of the machine.

FAQ

Questions we are asked most

The physical inspection is done with the machine live. Configuration checks may need a short stoppage, which we schedule for a quiet period.

Once a skimming device or tampering is found, the machine is taken out of service until the review is complete. The location is left with less capacity and transactions move to the teller desk. Reducing those incidents is also reducing downtime.

We follow the decision rule agreed in your contract on whether to stop the machine, capture the evidence and hand it over in a form that can be submitted onward.

For active suspicions we work to a 24-hour response: physical inspection of the fascia, review of the card reader and keypad, and analysis of the machine logs. The aim is to return the terminal to service with certainty, not to leave it switched off as a precaution.

Yes. We work under contract across the whole estate, with an equipment inventory per branch, a visit calendar and a single point of contact for the network.

Reviews

What our clients say

Real reviews from Nairobi clients.

Head of Security, Mbugua

★★★★★

"Reference photographs mean they spot additions we would never notice."

Operations, Waweru